A website is one of the best ways to take your business online. But most people don’t get desired results out of their websites because of obvious mistakes or failure to adapt to new changes.
The sobering reality is that static websites are dead! Today’s websites are not like static brochures filled with company information. The typical pages of Home, About, Service, and Contact — doesn’t help anymore.
These types of websites don’t even rank on google. People can’t land on your site from a search query just to read your Values and Mission statement. There must be something more valuable than that.
In fact, you don’t need a website just for pride. It has to bring results.
So what do modern websites really need?
Any website needs to perform either of the following three functions:
To sell a product
To promote a product or service
To build a mailing list
To accomplish either of the above, a website needs to generate traffic. This, unfortunately, cannot be achieved with a static website filled with Mission, Vision, and Values statements.
The following are the things modern websites need to bring results. Whether it is a personal blog, a corporate website, or a portfolio, these things are proven to bring desired results.
1. Copywriting is just as important as the design
You may have the killer visual design with the right colors, font, animations and so, but if the content sounds like a Ph.D. thesis, you are only going to scare potential customers away.
From attention-grabbing headlines to convincing benefit-based descriptions, and clear calls to action —you need to cut the corporate crap and write stuff that speaks to people and persuades them to take action.
The language on your website should be easily understood and make the visitor feel welcome, not to make you look smart. It is more about understanding your customer and writes something that speaks to them.
You are reading this article because I wrote it in a language that doesn’t make you wish you had been more serious at school.
Without traffic to your website, you are just as good as being offline. Unless you are paying for traffic, which will cost you a lot of money, you need to start writing articles on the blog section of your website.
With some content marketing skills such as keyword research, content writing, and SEO, you can be able to promote your website on search engines and stand a chance of appearing to customers who are actively looking for your service.
Are you a nonprofit that claims to have impacted thousands of people? Well, it is time to write those stories on your blog. After all, your good cause deserves to be shout out from rooftops, right?
Do you have happy customers using your product? Time to share their experience on your corporate website. These are the things a modern website needs.
3. Modern websites need to convert
After you have done great copywriting and content marketing, you need to make sure people coming to visit your digital home are either converting into buying customers or fans of your brand.
Having people to visit your site is an opportunity to sell or gain supporters for your good cause. You can’t afford to have them and leave without performing a desired action. Which is why it is important to set conversion goals.
After you have the above things in place: (1) Copywriting (2) Content Marketing (3) Conversion Goals, you can now rest assured that your investment in a website is actually going to pay off. You can now confidently try out PPC advertising and see a return on your ad spend.
Key Takeaways for Web Designers
Web designing is such a creative and fun process. Nothing brings joy than having your own website out there on the web.
But the online space is changing. We need to keep up.
Most of our clients don’t know much about these things. It is therefore our job as web designers and developers to step up the game and bring the best to our clients.
Here is a list of things that work on modern websites every web designer needs to be familiar with right now.
Learn Copywriting or ask your clients to write the content themselves.
Learn to create membership websites.
Learn to create e-commerce websites.
Create a combination of a static website with a blog. It is usually there by default, it just needs some settings and design.
Help your clients to set Analytics so they can see what exactly is happening on their site and make data-driven adjustments
To Business Owners…
There are many ways to take your business online. But if you want to give your brand some serious attention, having your own business website is highly recommended.
At Tanzlite, we always try our best to create websites that actually bring leads. If you still don’t have a website in 2020, we can help you get one at the price you can manage. Check our website service page and get in touch.
If you believe and have a passion for what you do, life will reward you. That’s what Annastazia Stansilous Temu, a Tanzanian based in London stands for. She is the founder of Views4D — an award-winning multimedia digital marketing company that incorporates technology and innovation as a tool to create marketing solutions across many industries, specialising in travel and hospitality.
She has just won a 2020 WTM Africa Awards in the Technology and Innovation category. This is just one of many awards she has received since starting her company in 2017.
Speaking on a Q&A, Anastazia shares her journey to starting Views4D and all the motivation behind it.
You recently got an award for your VR company, can you tell us what Views4D is about and how many other awards related to your project have you received?
We are so honored and humbled to be WTM Africa Awards 2020 winners. This just shows that if you believe and have a passion for what you do, life will reward you.
Though we were founded in London, our story truly began in Tanzania when I took my children to visit their beautiful motherland for the very first time. It was one trip that they still talk about three years on. For children who are well-traveled, this was high praise.
During our visit to Arusha, I took them to visit the Cultural Heritage Art Gallery, situated on the outskirts of Arusha near the Arusha airport. The children were delighted by the collections of art in the gallery. My oldest daughter later mentioned to me that back at school in the UK they were never taught about African art and how beautiful and culturally-rich it was. This very sentence sparked my determination to showcase this art gallery to the rest of the world, to spread the stories of the artists and the abundant culture it held.
I approached the owner and he gave the go-ahead to capture the Cultural Heritage Art Gallery and Centre.
We were contacted by a few colleges in the USA asking us if they could use our content to teach about African art. Cultural Heritage holds the largest number of art collections in East Africa and has been visited by prominent figures such as former US presidents and celebrities. Sadly, however, the location is barely known — not only internationally but locally too. This disturbed me but also sparked my interest in Tanzania tourism.
The following year, we started attending shows and persuading lodge owners to present their establishments through 3D virtual tours. While capturing some of the luxury lodges it surprised me how low occupancies these beautiful lodges had. This raised further questions as to why this could be. I figured that – both for the Cultural Heritage and these lodges – marketing was the big issue. As my background was in engineering, business, and technology, I figured I needed to find out more about marketing in the digital age.
You have a strong background in STEM, what would you say to young women interested in building a career in technology?
Thankfully, at this point in time, it is easier than ever to break into the digital marketing industry, especially for women. All over the world, women in technology is a very hot topic. I have had ties to technology all my life and I know how hard it used to be to get into the sector.
This is speaking from experience; when I was studying my Bachelors in Engineering, I was one of only 2 girls in a class of 35 men. It is fascinating seeing how the industry has evolved,though there are still clearly not enough women in the sector. Recently, I attended a Google Street Views summit at their London headquarters where there were only a handful of us in the room of 250 of the world’s top Street View photographers.
I want to raise my girls knowing that whatever their field of study, they can follow their dreams with enough hard work and determination, and I strive to be a role model to them in this way.
What interested you in Virtual Reality and why do you think it should be part of a marketing tool in the tourism industry in Tanzania?
I took up a Masters studying Digital Marketing at Kings College Business School. My research study was Virtual Reality in Destination Marketing. The content of the Pre and Post-Study was of cultural sites, beaches and safari lodges in Tanzania.
The findings were incredibly positive. They showed that, during pre-test, those who were not aware of Tanzania as a tourism destination did not consider it on their must-visit list. Their perception positively changed after viewing VR Tours of Tanzania and Tanzania became a destination they would like to visit.
Tourism contributes profoundly to countries’ economies. According to statistics (WTTC, 2019), over the past decade the tourism market has been experiencing exponential growth and continues to be one of the fastest-growing economic industries, surpassing the oil and food industries’ global GDPs.
Tanzania as a tourist destination has a lot to offer but it wouldn’t normally resonate in most consumer’s minds except for a select few seeking specific things (e.g mountain hiking or safari). The use of virtual reality to showcase what destinations have to offer to its consumers should be part of a marketing tool in the tourism industry to increase awareness of Tanzania as a tourist destination and thus boost the country’s economy.
Virtual reality is a computer-aided graphic design that simulates elements of the real world, giving a feeling of presence and the immersive experience of “being there”. Its ability to simulate multiple senses through the use of visual, kinaesthetic, and audio cues and, therefore, teleport you to a different environment increases travel experience satisfaction. Hence virtual reality and its application in travel and tourism would be incredibly useful in terms of its functional features.
Of course, it would be ignorant to say virtual reality solves it all. During the above study, I discovered many aspects of marketing. In order for a company to be able to compete in the current digital age, they need to take several things to account when developing their marketing strategies (for example their brand positioning, communication tools, etc.)
So at Views4D, we have partnered with several other experts to acquire more skills in order to provide our clients with complete 360-degree marketing solutions.
Where do you see Tanzania in the world of technology?
Tanzania has a long way to go in the world of technology especially when it comes to improving internet connection and speed. It’s very frustrating when trying to load data files which should take seconds to load that in Tanzania can take several hours. This is obviously drawn from my own personal experience as I work with large data. This could also factor into Tanzania’s struggle to break the glass ceiling in terms of tourism and digital marketing.
For companies like us, the current social climate has been somewhat of a blessing in disguise. We no longer have to explain the benefits of going digital – people can see it for themselves. Virtual reality has become reality – virtual conferences, meetings, and interviews have all suddenly become commonplace.
For digital marketing and innovation, we are at the beginning of a new era. Many companies are wanting to evolve and adapt to this increasingly computerized environment. Views4D is here to help them take their first step.
With COVID 19 continuing to affect our everyday lives, digital marketing has never been more important to businesses than now. Businesses that didn’t have a digital presence of any kind are the ones losing the most during this pandemic.
It is obvious now that there is no way to go but take your business online.
It is important to invest in online marketing efforts to promote and grow your business. Most of your customers are online. Those who are not will hear about you from those who are online (social media is a good driver of word of mouth referral).
Now without further ado, we have gathered six ways you can give your business online presence. Let’s dive in.
Through Social Media
This is the most preferred option. Social media is a good driver of word of mouth marketing. It helps you to connect with customers and build relationships. It only takes a few minutes to set up a profile for your business online.
Most social media platforms such as Facebook and LinkedIn have features to create company profiles. It is important to note that social media channels vary in terms of content type and users. This will help you with planning a social media marketing strategy for your business.
A good social media profile must include relevant keywords and hashtags as well as a Call to Action.
Google My Business (and other listing directories)
Google My Business is an ideal tool for local businesses. It is a free tool that allows your business to be listed on maps and create a profile. Google will show your business to people searching for services related to yours. For maximum visibility, make sure to encourage your customers to leave reviews on your profile.
There are also plenty of other local and international directories offering business listings. It is easy to find them in your location. For example, try to search a key phrase related to your business or any business and pay attention to search results. Youll see websites with a list of companies offering such kind of service.
Create a website
This is the most obvious way to take your business online. It acts as your digital home or office where customers can visit and learn more about you. Creating a website is not that hard, thanks to free information. But the hard part is making it an effective marketing tool that brings leads to and converts visitors into subscribers or buying customers.
And the good thing is that creating a website is cheap these days. You can even do it on yourself through the help of free tutorials online. But if you too busy to create a website by yourself, we can help you create a corporate website that’s fully SEO optimized. Click here to get started.
Online classifieds platforms
These are platforms that connect sellers and buyers. You can use these platforms to post classifieds advertisements for your product and drive sales. One advantage of these platforms is that they already have an audience of people visiting to look for something to buy. In Tanzania, Kupatana and Zoom Tanzania are good examples.
These are people with big followers on social media. They can help you reach an audience of their followers. For this to work, your business must be online first so that an influencer can direct people to you by tagging, mentioning, or sharing a link.
Emails marketing is good for building trust and brand loyalty and the good thing is that everyone has an email account. To do this, you need to collect email contacts of your customers (such as through signup forms)so you can engage them through newsletters or other important updates such as new products and offers.
Taking your business online is easier. However, getting awareness and recognition takes time. You need to learn the best practices of navigating different digital communication channels to grow your business.
One quick method for you to get noticed is to use paid advertisements through Facebook Ads or Google Ads. This is a quick way to jump in front of your customers in minutes!
Companies are now abandoning traditional marketing methods and invest millions of money into online marketing and digital branding.
These are the top 5 highest paying jobs in digital marketing industry so far.
Digital Project Management/Planning
Salary in US ranges between $78,750 to $118,000 while In UK it is from £60,000 to and £80,000.
Job Roles: Digital project managers are essential for overseeing the implementation of a variety of digital campaigns and strategies. Main duties often include establishing and documenting goals and objectives, creating comprehensive project plans, setting timelines and project milestones, and allocating/managing budgets.
Salary in the US ranges between $1,250 to $115,000. In the UK it’s from £70,000
Job Roles: Developing and managing a complete content strategy that is tailored to a company’s digital strategy objectives, as well as the needs and preferences of their target audience. Being able to conduct content audits, create style guides, populate editorial calendars, and where, required, either create or curate relevant, high-quality content.
Salary in the UK is between £350,000 to £70,000. In US it’s from $90,000 to $126,000
Job Roles: To optimize product pages, from creating compelling descriptions to the perfect placement of buttons and CTAs with the goal of increasing conversions. Ability to using analytics and heat mapping tools to identify patterns in website user behavior and make changes accordingly.
Digital Media Manager
Salary in the UK is between £41,00 to £70,000. In the US it’s from $70,000.
Job Roles: Digital Media Managers are responsible for delivering multi-channel marketing campaigns and defining a brand’s digital strategy and messaging, with the intention of driving awareness, consideration and adoption of your organization’s product/service offerings. There’s often a strong focus on paid media channels, including social, display, programmatic and retargeting channels. A Digital Media Manager’s key objectives include driving online sales (sometimes in collaboration with e-commerce specialists), delivering revenue and developing new commercial opportunities through strategic management and optimization.
Brand Media Manager
Salary in the UK ranges between £40,000 to £53,000. In the US it’s from $66,000 to $98,000.
Job Roles: Brand marketing involves having a detailed understanding of a variety of content formats (both visual and written) and distribution methods and being able to utilize them in order to increase engagement, create brand advocates and encourage repeat sales. As a brand marketing specialist, you will be able to produce tight creative briefs in line with your brand goals when engaging external stakeholders.
In countries like Tanzania where Digital Marketing is still growing, an individual with a digital marketing role in a company may cover all of the roles above and even more. Even salary standards are not yet known.
There are many ways to take your business online. It can be through email, social media, local business listings, mobile apps or through other people’s websites.
But if you want to give your brand serious attention, having your own business website is highly recommended.
A website is your office on the internet where potential customers can visit and learn more about you. It is not much different from the way you can rent a frame for your beauty salon at Kariakoo. The only difference is that your salon in Kariakoo is physical but a website is not. It is hosted on a server. We will talk more about what are websites and how they work on our next posts.
So why is a website important to you?
Whether you are looking to promote yourself as a brand or to sell products and services, a website can do all that. Most people use the internet to search for services or products. By having a website for your business, you stand great chances of being found by potential customers who are already looking for service or a product like yours.
A website blends in with other marketing platforms
Nearly all social media platforms have space for you to add a link to your website. This is because social media bios don’t have enough space for you to display everything about your business. A website gives you enough space to showcase your company’s mission and vision statement, your team, long-form content, FAQs, customer’s testimony and portfolio of your works. This information can not be easily displayed on social media.
It acts as your office
If you can’t afford paying for office rent, a website can be your office and everything can work perfectly well. For example, you can have your products at home and open an online store where people can buy and you deliver to them. With your website, potential customers can visit you online and get to learn more about you and even make purchases. The same as someone would visit you in a physical place.
It gives you credibility
Everyone expects you to have it
It is crazy not to have a website for your business, especially in the digital world we live in. Your prospects are accustomed to visiting their favorite brand’s websites. Why shouldn’t they expect the same from you? You need a website because it is a modern thing to do and everyone expects you to have it.
It is cost-effective
It is cheaper to have a website than printing hundreds of brochures that have no real-time engagement and cannot convert customers easily. Even worse, they can end up being tossed in trash. You can also use networking events to encourage people to visit your website or use a small amount of money to run sponsored ads that bring customers to your website.
It offers a 24/7 Customer service and accessibility
A website is a great way to stay connected with your customers. Unlike physical offices where you have to close at certain times, a website is live twenty-four-seven to serve your visitors. With the rise of Artificial Intelligence, you can use automation tools like chatbots to engage and strengthen relationships with your customers.
A chance to appear on Google Search Results
People are always searching on google. They for various things like clothes, health issues, locations, restaurants, food and more. With organic reach increasingly declining on platforms like Facebook, Search is a great opportunity for your business to appear in front of countless customers who are searching for a service like yours.
We live in a digital world. Any business which is not online yet is probably digging its own grave. A serious business that plans to stay in the game for a long time must have a digital presence of some kind.
In Tanzania, recent data shows over 26 million people are using the internet which is about 46 percent of the country’s population. This is a very big number to ignore. If you are a business, you have no other option than to go digital.
Launching your business online, however, takes more than launching your websites, apps, or opening social media accounts, it involves having a deep understanding of your target audience.
In this article, we are taking you into the mind of your consumers. Understanding the psychology of your customers will help you align your online strategies to best suit their needs.
But first, let’s explain what Online Costumer Behavior means:
Online customer behavior is a type of behavior that is exhibited by customers while browsing websites or mobile apps in order to search, select and purchase goods and services, or interact with online content in order to fulfill their needs and wants.
Online customer behavior is sometimes referred to as online buying behavior or online shopping behavior.
The easiest way to understand Online consumer behavior is to think of your own behavior when you are interacting with websites or apps. What makes you like or dislike a website? What makes you open certain emails and ignore others? Why do you watch some videos up to the end and can’t finish watching others?
Think like a customer and ask yourself: What would YOU personally engage with?
Our team has been online long enough to be able to understand and analyze online customer behaviors that can affect your business performance. Here are the top 5 we think you must pay attention to.
Your customers are in a hurry
Whatever it is that you want to tell them, tell them fast before they leave. The modern world has expanded our range of choices. As a result, we have developed an increasingly short attention span, especially when what we are looking for is delayed or boring. Don’t waste your customer’s time with too many unnecessary words. A slow loading website is even worse. Time is of the essence! Whether it is a web page content or a social media caption, make it short and direct. If it is a video, make sure it is very short and interesting. Ensure easy navigation within your app or your website.
They are multitaskers and distracted
Our gadgets have made everyone a multitasking pro and distracted at the same time. Your customers arriving at your online store are constantly being bombarded with emails, texts from messaging apps and other subscriptions. You need to have strong attention grabbers. Things like Offers, download resources, a chat icon at the bottom side of your website. These are guaranteed to capture the attention of your visitors.
They respond to CTAs
A strong and clear call-to-action can get someone to engage on your website even when they were in a hurry. Don’t make your website looks like a static brochure filled with About Us and What We Do information, be sure to include a clear call to action. The most common CTAs include; Buy Now, Click Here, Subscribe to our newsletter, Get Started, Get Offer, and more. The CTAs will make visitors engage with your online store for a bit longer and perhaps leave their contacts for you to send them follow-ups later.
They are self-centered
Let us be honest, we are all selfish in nature. Your customers are looking for what fulfills their needs and wants. Your product or service descriptions should talk to your customer’s experience. Don’t make it all about yourself and how great your service is (we all hate to be sold at). Instead, make it all about your customers by answering their questions about that particular product or service. use You and Your more often than you use We and Our. Avoid direct self-promotion.
They are less forgiving
It takes time to grow a company’s reputation, but with the rise of online conversations, it only takes a minute for a company’s reputation to suffer.Your customers are smart and empowered with freedom of speech on social media.The last thing you want is being crucified by social media users for lying to them. Be authentic, don’t lie. People are less forgiving online than in real life. Read our Ultimate Guide to Social Media Marketing for Your Business [15 Tips]
How can you measure online consumer behavior?
With tools like Google Analytics, you don’t need to wait for people to inform you about what is working or what isn’t on our online store, on your app or on your social media channels. Google Analytics will tell you exactly what people do when they visit your website, what time do they take, which pages they view and to what CTAs they respond to.
One of the key metrics to watch on Google analytics includes Bounce Rate, Pageview, Average Session Duration and a number of sessions. Also on YouTube, you can look at whether people are watching your video to the end or not. This information will help you make data-informed decisions to align your online marketing efforts with your consumers’ needs.
People are spending much time searching for services and products related to your business. If they are not spending time on your website, they are spending on another one’s site which offers what they need. It is time to optimize your site and tailor content that resonates with your target audience.